National & Chapters Are NOT On Different Planets

Do you find communication to be a big obstacle for your chapter-based association? National and chapters are NOT on different planets. Chapter collaboration is key in improving the relationship and communication. You’ll hear from Chip Deale, the Former VP of Membership & Chapter Relations at FEI, on how to improve collaboration in your organization. View Slides >>

Why are you here? Does your relationship between National and chapters need to be improved? Is the communication a one-way street instead of two-way, collaborative environment?

TRUST & RELATIONSHIPS

Trust and relationships are key to success. What makes them so hard?

• Structure: Having structure, systems and plans in place to define relationships is critical.
• Mutual agreement: Having clear understandings between both parties.
• Early bird gets the worm: Bring chapters into processes early, not at the tail-end.

INTERACTIONS & COMMUNICATION

Communication is a two-way street. 86% of respondents said that chapter/local peer networking is their primary reason for belonging to FEI.

• Support: Small chapters need more support than larger ones due to less volunteers.
• Outcome: Internal administration support initiative.
• Complement chapters: National should complement chapter activities that members find value in, not duplicate.