Association On-Demand Webinars

Associations

On-Demand Webinars

Training & Orientation that Motivates

Discover how we support our volunteers and ensure our strategies for orientation, training, and support are effective.

AMA with the Experts: Power Up Your Association Communities

Join a panel of association professionals to weigh in on your questions, concerns, and ideas. We'll ask the experts!

Enhancing Chapter Operations: The Power of Dashboards

Let's enhance chapter operations together in this on demand webinar. We'll share the power of dashboards and how to utilize them at your association.

Be Change Ready: Transform Your Component Strategy

Join us for a lively chat with your fellow CRPs who are driving change within their organizations. Learn how they secured executive buy-in and leveraged changes to generate momentum.

Membership Mastery: Building a Strong National-Chapter Partnership

Component relations professionals and chapter leaders should be on the same team. So why does it often feel like we’re rowing in opposite directions when it comes to membership goals?

Spark Joy, Not Burnout: Tips to Increase Volunteer Satisfaction

Join us as we dive into the root causes of volunteer burnout. Learn how to identify the signs of burnout before it’s too late. Discover effective strategies to rejuvenate your...

Launching Your Association’s Chapter Ambassador Program: Ramp Up Member Engagement

If you asked chapter boards, leaders, members, and staff, to describe your association, chances are you would get a multitude of responses. Each time your stakeholders describe your association with...

Revamping Chapter Structures & Processes: Embracing Change for a Stronger Future

Is it time to change your chapter structure? According to our Chapter Performance & Benchmarking Report, 1/3 of associations have made substantial chapter structure changes, while 1/3 are considering implementing...

Revenue Revamp: 5 Game-Changing Fixes Help Chapters Increase Non-Dues Revenue in 2024

As an association exec, you’d love for 2024 to be a year of strong non-dues revenue growth – for you and your chapters. If sponsors, exhibitors, and advertisers believe your...

Everything You Need to Know About ChatGPT: The Hottest (and Scariest) Technology of 2023

Join Your Nerdy Best Friend, Mariner Management, and us for an in-depth look at ChatGPT and similar tools to discover where it came from, how it works, and more.

Beyond Borders: Uniting Chapter Communications

Communication lies at the heart of every successful association, driving growth, engagement, and impact in today’s fast-paced world. For chapters, communicating effectively is paramount to their strength and success. Are...

Planning Chapter Events That Get Members Involved Again

Chapter events are a surefire way to get members engaged and excited about being a part of your organization. Plan them the right way to get them to show up...

7 Bad Chapter Habits & How to Break Them

When systems become outdated and ineffective, chapters fall into bad habits that inhibit their growth and endanger their future. From bad to good - here's 7 habit changes for chapter...

The 5 Most Important Metrics for Your Components

Are you ready to make your components more successful this year? Then, join us for this exclusive webinar to help your chapters build better habits and measure five essential metrics....

11 Ways to Help Chapters Avoid (or Handle) a Crisis

Your association’s approach to chapter crisis management and prevention depends entirely on your relationship with your components. Help them handle (or hopefully avoid) a chapter crisis!

Helping Chapters Embrace Change

We need chapter leaders to make changes. This idea swap explores how we can use our current and future training opportunities to help chapters embrace change.

The Webinar You Need To Get Your Leaders On Board With New Tech

Join the Beth Z webinar to gain a few new tech tools and more clarity on approaching technology adoption with your chapters.

Idea Swap: Ways to Celebrate & Appreciate Volunteers

To celebrate #NVW, we've compiled our favorite ways to reward, recognize and support our chapter volunteers. Watch our Idea Swap!

Sending CRPs Some Love: Our Best Chapter Resources

CRPs help their association and chapters solve the challenges everyday. But where do CRPs turn for help? Let's show them some love!

Top 10 Takeaways for Chapter Based Associations

Chapter performance technology helps you to simplify the management of your chapter based organization. Easily manage events, finances, data, and more!

Chapter Performance & Benchmarking Unwrapped Workshops

Enjoy the slide decks, recordings, chat logs, and resources from Day 2 of our Chapter Performance & Benchmarking Unwrapped workshop.

The Buried Truth in Your Chapter 990s and How You Can Access It

Do you know if all of your chapters filed their 990s last year? We're here to help you understand your 990s and how we can help.

Coaching Chapter Leaders for Success

Volunteers step up, take on chapter leadership roles, then step aside for the next set of leaders. So how do we ensure our volunteers have what they need?

A Solution for Better Chapter Performance

Learn how you can dramatically increase the performance of your chapters and why your chapter leaders and Executive Director will love you for it.

Let’s Reboot Volunteer Training

How can we use volunteer motivations and personas to drive learning? Join us for a conversation about rethinking our approach to volunteer training so we can retain volunteers and develop...

Drive Chapter Behavior with Targeted Benchmarking

While there’s no guarantee, experience suggests that “if you measure it, they will do it,” so let’s be sure we measure the right stuff.

What the Experts Say About In-Person Chapter Events

Outlook for in-person chapter events and how to help chapter leaders decide whether to host an in-person, hybrid, or virtual event.

3 Ways to Tap Chapter Relevance

We’re at the beginning of a new year, and opportunity abounds us. We know chapters are more relevant than ever.

CEX: Component Exchange Stories

Watch the 2020 CEX: Component Exchange video sessions in action. Our expert will present key insights and best practices for component relations professionals.

Chapter Performance Data Has the Power to Improve Your Association’s Relationship with Chapters

Would you believe me if I told you that chapter performance data could put you and your chapters on the path to a rewarding relationship?

Chapter Tech Edition: A Few of Our Favorite Chapter Tools

Shift to virtual has placed a greater emphasis on leveraging technology. We’ll share tools to help maximize chapter performance.

Tap Chapters as a Member Engagement Channel

Are you meeting your members where they’re at in their career? This workshop shares how to teach your chapters to better engage members.

How to Retain Chapter Leaders by Preventing Burnout & Turnover

Are you worried about how to retain chapter leaders? Prevent chapter leader burnout or turnover? Learn how to provide tools, encourage tactics and more!

Breaking Open a New Channel for Member Engagement

Join Mariner Management to explore the data and the stories from the field to unlock how we can use chapters to stay connected to members.

Pivoting Your Chapter Leadership Conference to Virtual

Join in as we explore how to turn your chapter leadership conference to virtual meetings that create engaging connections in unexpected ways.

Driving Member Engagement by Showing #VolunteerLove

20-25% of staff in associations come from volunteer members. Volunteering is one of the stickiest forms of member engagement. Here's how to show some love.

Chapter Chat: How A CRP Helped Turn Around A 15-Year Membership Decline

A membership drop of 2% year over year for 15 consecutive years can really impact your bottom line. Hear how NCGA turned their membership decline around.

How to Help Chapters Improve the Event Experience

Get enough chapter leaders together and eventually you'll hear them complaining about low attendance at chapter events. So, what's going on? Let's improve the chapter event experience.

Chapter Benchmarking Report: What the Data, Success Stories & Opinions Tell Us

In the Chapter Benchmarking Report webinar, we explore industry data that helps associations benchmark their chapter programs against others.

Leverage Chapters to Engage & Grow Membership

Whether you believe it or not – chapters can play a key role in membership and revenue growth for your association. How can you support them?

Tracking Chapter Effectiveness: Creating Powerful Dashboards

Check out this webinar where we share tools and tips for creating benchmarking dashboards that give input to your chapters and staff.

Virtual Chapters: Should We Or Shouldn’t We?

Should we or shouldn't we have virtual chapters? We'll dive into the challenges and benefits of creating virtual/hybrid chapters.

How to Improve the Chapter & National Relationship

In many associations, the chapter/National relationship had degenerated into an “us vs. them” pattern. Let’s focus on how you can shift the chapter mindset.

Sharing Members: Optimizing the National & Chapters Intersection

We’ll be working to walk through how to start mapping out your members’ experiences to find the overlap – the opportunity – between National and local, we’ll get you thinking...

Chapter Technology Tools You Can’t Live Without

Learn how other CRPs are leveraging these chapter tech tools on the job and why they’re recommending them to their chapter leaders.

How to Improve Chapter Leader Communications

The American Institute of Graphic Arts (AIGA) found the technology solution, Slack, to improve chapter communication. This new tool enhanced both HQ-to-chapter and leader-to-leader communication plus it became a membership...

Taking a ‘Trickle Up’ Approach to Chapter Engagement Programs

Take a ‘trickle up’ approach to chapter engagement programs: identify a program that has been successful at a local level and then expand it nationally.

Tips on Building a Speakers Bureau for Chapters

How other associations have built their speakers bureaus, how they helped driven adoption, and discuss resources available to chapters.

How to Create a Collaborative Chapter Marketing Movement

We provide examples of what other associations have done to drive membership engagement, particularly with younger generations.

How the Global Business Travel Association Measures Chapter ROI

See how GBTA can find worth at the chapter level by measuring ROI and how your organization can create a chapter ROI project.

How to Train, Support & Inspire at Your Chapter Leader Conference

Have an upcoming chapter leader conference? Learn how to remove participation obstacles, design an experience, and take advantage of subject matter experts.

National and Component Collaboration for Membership Growth

Read how the Hearth, Patio & Barbecue Association (HPBA) developed a collaborative membership campaign that aimed at growing a specific membership type at both the affiliate and National level. We’ll...

The Chapter Playbook: Part 2 – Marketing, Membership & Events

How can National set chapters up for website success? How can you improve the new member onboarding process? How is National helping chapters manage better data? In this presentation, we...

Is Auto-Renewal Membership a Good Option For You?

Would auto-renewals work for association membership? More associations now offer auto-renewal monthly membership because the demand is there.

The Chapter Playbook: Part 1 –Finances, Dues & Governance

In part 1 of the mini-series, we’ll be covering what information you should consider including in your Chapter Playbook in regards to finances, dues and governance. We’ll also share key...

10 Warning Signs of a Chapter Network in Trouble

We’ve identified 10 warning signs to let you know when action is required—Complete remodel? Chapter restructure? Or tweaks to the existing model?

Why Joint Membership is the Special Sauce for Associations

By offering a joint membership, you now have an opportunity to promote the value of national membership to these prospects.

Small Steps to Get Your Chapter Dues Process Under Control

In this webinar, we’ll discuss the challenges presented by chapters collecting and processing dues, pains that are a result of chapter dues, and the end goals and solutions to relieve...

Show Some TLC to Your Chapter KPIs

In this webinar, we’ll dive deep into leading and lagging KPIs and their importance in developing effective dashboards to monitor chapter performance. What are you measuring? What is a Key...

Creating a Stellar Chapter Development Plan

In this webinar, we’ll walk through an example of a chapter development plan created by a fellow CRP. You will leave with a template to create your very own chapter...

Top 8 Chapter Resources You Need

In this webinar, we’ll provide you with key takeaways and chapter resources that YOUR CRP PEERS indicated (in a survey) that they need, but can’t find.

Rowing the Same Direction: How ACG Has Aligned Global & Chapters

Do you have misaligned chapters? Why do you feel your chapters aren’t aligned? Is this something you’re looking to solve in 2017? What have you done up to this point?...

Everything You Need To Know About Chapter Dashboards

Why chapter dashboard? What are the strategic objectives at National? What are your chapters? In Part 1, we’ll discuss the process for identifying key metrics. What should your chapters be...

National & Chapters Are NOT On Different Planets

Do you find communication to be a big obstacle for your chapter-based association? Chapter collaboration is key in improving the relationship and communication. You’ll hear from the Former VP of...

Components are Drivers of Recruitment, Retention & Engagement

CoSN walks us through how leveraging components can see great increases in chapter revenue, member retention, chapter acquisition and more. Understanding your chapter roles in relation to the Parent is...

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