re:Members

Associate Software Developer

Crafting code, creating impact

This role: A day and week in the life…

• Design, develop, unit test and support the re:Members suite of applications, using C#, SQL, JavaScript and other languages as needed.
• Use issue tracking systems, Jira, and source control, git, to adhere to sound engineering principles.
• Ensure the operational stability and resiliency of the software applications developed, both pre- and post-deployment.
• Produce documentation of techniques used to remediate escalated issues and develop guides on how to perform essential job functions, to improve future developer experience.
• Handling periodic on-call duty and out-of-band requests

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Project Manager, AMS Platform

Empowering our clients.

This role: A day and week in the life…

• Oversee the end-to-end implementation of Salesforce including the configuration, user set up, custom workflows, and integrations. Ensure solutions are scalable and tailored to business requirements.
• Continuously assess system performance and user feedback to implement improvements. Provide training, support, and documentation to ensure user adoption and long-term system success.
• Design and maintain clean, scalable data models that support reporting, segmentation, and automation. Establish the best practices for data quality, integrity, and security.
• Act as an AMS Platform subject matter expert and trusted advisor. Recommend tools, features, and strategies to maximize impact  align with long-term business goals.
• Partner with key internal stakeholders including other members of the Implementation team and the Product team. Act as the voice of the customer with Product to advocate for product improvements and evaluate roadmap decisions.

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Sales Account Executive

Empowering Associations.

This role: A day and week in the life…

• Executive sales strategy for re:Members AMS enterprise solutions targeting association market prospects, including solution presentation that address client needs and drive purchasing decisions.
• Collaborate with Marketing to build new relationships, achieve quarterly quotas for qualified opportunities and closed deals, and engage leads with creative follow-ups.
• Track and document all sales activities in Salesforce, prepare client proposals, assist with sales meetings, trade shows, and contract drafting.
• Work cross-functionally with departments like marketing and solutions consulting, supporting additional tasks as assigned by team leadership.

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Compliance Lead

Confirming security standards.

This role: A day and week in the life…

• Lead and support audit engagements such as SOC and PCI ensuring compliance with industry standards, internal policies, and regulatory requirements.
• Perform risk assessments, document root cause analyses, and track corrective action plans to resolution.
• Develop, author, and revise enterprise policies and procedures; monitoring emerging regulations and data protection laws to maintain compliance.
• Engage stakeholders to integrate audit findings into the organization’s strategic planning.
• Lead cross-functional projects ensuring successful remediation of compliance related initiatives.

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Client Support Associate, AMS
Empowering Clients with System Support.

This role: A day and week in the life…

• Handle customer service inquiries via telephone, email, and case management ticketing system from Associations and Unions
• Collaborate with other departments to resolve customer issues
• Troubleshooting of our AMS system for clients as needed
• Advocate for customers by submitting improvement ideas and supporting other departments through projects and implementation transitions.
• This role: You will be successful in this role if you…
• Earned a bachelor’s degree in a technical field or equivalent experience
• Have 1-3+ year’s relevant experience in SaaS solution support
• Can analyze and explain complicated data to our clients
• Understand technology such as MS SQL, HTML, JavaScript and CSS

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