Nearly 70% of association staff are worried about the number of members who join but never use their benefits. Members don’t ghost because they’re lazy. They ghost because the welcome didn’t click. Fresh data from the 2025 New Member Engagement Study shows how small shifts in onboarding can spark lasting engagement (and keep those renewals rolling in).
Together, we’ll dig into the data, uncover what’s working for associations just like yours. You hear about best practices and common mistakes, and you see how your peers are adapting the research insights.
It’s research you can feel, see, and use. Let’s turn “welcome aboard” into “I’m so glad I joined!”
Increase Your ROI With Our Chapter Performance Solution
Our Chapter Performance solution increases ROI across your entire association by providing technology tools to help chapters perform better, and provide data to headquarters. See how we can help you!
AI is more accessible than ever, offering powerful solutions to enhance member engagement, streamline operations, and improve decision-making. Learn how...
AI is more accessible than ever, offering powerful solutions to enhance member engagement, streamline operations, and improve decision-making. Learn how...
Explore actionable strategies for supporting chapters in delivering educational programs that benefit their members and in developing leadership training that...