The first few months of a membership are the most crucial to retention. Make your new member onboarding a priority!
The first few months of a membership are the most crucial to retention. Make your new member onboarding a priority!
Who are the membership experts at your association? Chapter are expected to know. Give them the boost they need by providing member recruitment training.
This Disruptor took to sports metaphors when describing how their current Association Management System felt like “re-inflating the basketball every time you took a shot.” By making a change, CoSIDA was able to make a 180-degree change in their game plan.
When your association is using a management system that is old enough to vote, you’re bound to have some problems. NADA replaced their 18-year-old AMS with a new technology provider to bring them into the 21st century.
Read how Rick Grimm, from the National Institute of Governmental Purchasing (NIGP), helped NIGP build a chapter ambassador program.
Chapter Banking is ideal for associations with subsidiary chapters. We outline the 5 key benefits of chapter banking specific to chapters.
In many associations, the chapter/National relationship had degenerated into an “us vs. them” pattern. Let’s focus on how you can shift the chapter mindset.
See how this Association Technology Disruptor implemented a new AMS for the Regulatory Affairs Professionals Society (RAPS).
Of the CEOs who were interviewed for this report, these were the insights to the advantages and disadvantages of chapters.
The goal of member journey mapping is to understand the chapter and National membership experience from the member’s viewpoint, so you can discover ways to improve their experience and increase their engagement.
