Billhighway, ChapterSpot, greekbill, and Impexium are now re:Members.

Get ready for an exciting journey of learning and growth!
Learn to harness re:Members’ full potential to drive real results. 

Welcome to re:Members
AMS Summer Camp 2025!

Exclusive AMS Training for re:Members Clients

Camp is virtual. No bugs. No bunk beds. Just you, your screen, and the AC.

July 28 to August 1

Summer Camp is Designed to Help You:

Get hands-on training sessions to help you manage your day-to-day operations more efficiently

Provide exceptional value to your members

Gain the insights you need to juggle it all without dropping the ball (or the marshmallows)

At re:Members AMS Summer Camp, you’ll have access to a variety of training sessions, all led by re:Members experts and industry thought leaders. Whether you’re looking to streamline your operations, increase member engagement, or stay ahead of industry trends, we’ve got something for you. Camp is virtual, so don’t sweat the heat (see what we did there?).

Your Virtual Summer Camp Plan

Choose Your Own Learning Path

Customize your camp experience! You can attend a single session or stay the whole week. Your registration gives you access to all of the camp’s training and educational opportunities.

Experience Learning That Sticks

Each session is designed to be practical, hands-on, and full of actionable insights. Whether you’re a beginner or an experienced professional, an Executive Director or a Membership Manager, there’s something for everyone.

Meet the Experts

Learn from re:Members staff and industry thought leaders, who will act as your camp counselors, guiding you through the most pressing challenges and best practices in association management.

re:Members Camp Counselors

Campfire Captain & SVP Client Success
Outdoor Oracle & Chief Technology Officer
Trailblazing Titan & Software Developer
Lake Legend & Technical Solutions Engineer
Explorer Extraordinaire & Product Management Leader
Nature Ninja & Technical Solutions Analyst
Solutions & S’Mores Specialist & Director of Client Experience
Forest Guardian & Director of Sales

Our Special Guest

Chief Executive Officer, Achurch Consulting

Camp Roll Call: Who Should Join?

re:Members AMS Summer Camp 2025 is perfect for anyone looking to maximize the impact of re:Members AMS. And it’s perfect for anyone who wants to sharpen their management and leadership skills. From membership directors to IT staff, and everyone in between—if you’re looking to get the most out of re:Members AMS, this is the place to be!

Camp Rewards:
What You’ll Gain

Completely Free Access

Yes, it’s completely free! Enjoy all the learning and networking opportunities at no cost.

Special Badges

Participate in sessions and earn badges to showcase your commitment to professional development.

Summer Camp Schedule

Monday

July 28

Click here for the full Monday schedule

Tuesday

July 29

Click here for the full Tuesday schedule

Wednesday

July 30

Click here for the full Wednesday schedule

Thursday

July 31

Click here for the full Thursday schedule

Friday

August 1

Click here for the full Friday schedule

Schedule At-A-Glance

12:30 p.m. – 1:15 p.m., ET

Data Workshop 101: Understanding Queries, Dashboards, and Reports

Gain a solid foundation in data tools by learning how to maximize your use of basic queries, simple dashboards, and standard reports to make sense of your data.

Camp Counselors

Shari Pearen

Product Management Leader & Explorer Extraordinaire

Jason Vance

Director of Client Experience and Solutions & S’Mores Specialist

What We’ll Cover:

  • Queries – Extracting the Right Data Objective: Teach users how to retrieve and refine data using queries.
    Introduction to Queries: Understanding how queries work, why they matter, and when to use them to find the right data.
  • Dashboards – Visualizing Your Data Effectively Objective: Guide users on using pre-built reports effectively.
    Introduction to Reports: Understanding the purpose of standard reports, how to access them, and when to use them for structured data analysis.
  • Reports – Leveraging Standard or Baseline Reports Objective: When to use a dashboard vs. a query or a report.
    Defining Use Cases: Matching Outcomes with the right data tool.
    Best Practices for Data Management: Keeping data clean, organized, and actionable.

1:30 p.m. – 2:15 p.m., ET

Accounting 101: Understanding Financial Workflows in Your AMS 

Debit your doubts, credit your skills, and nail the accounting basics like a pro. Learn how transactions flow through your AMS, how financial data is structured, and how to manage exports, batches, and revenue recognition like a true numbers ninja.  

Camp Counselor

Jason Vance

Director of Client Experience and Solutions & S’Mores Specialist

What We’ll Cover:

  • Introduction to Accounting Tools in re:Members AMS  Overview of how the platform supports financial operations, including invoicing, batching, GL mapping, and reporting. 
  • Batches – Grouping and Managing Transactions  Objective: Help users understand how batches organize financial activity and prepare data for export. 
    Introduction to Batches: What batches are, how they’re created, and why they matter. 
    Batch Review & Posting: Best practices for closing and reviewing batches to ensure financial accuracy. 
  • GL Mapping – Defining Financial StructureObjective: Teach users how revenue items are tied to accounts to support accurate exports and reconciliation. 
    Introduction to GL Mapping: How membership dues, events, and donations map to your chart of accounts. 
    Avoiding Common Pitfalls: Ensuring all items are properly mapped to prevent revenue misclassification. 
  • Invoices & Payments – Managing Day-to-Day TransactionsObjective: Guide users through the lifecycle of a transaction, from invoice generation to payment application. 
    Understanding Invoices: Key components, common invoice scenarios, and how they’re created.
    Payments: Accepted methods, applying payments, and handling partial or overpayments. 
  • Financial Reports – Reviewing & Exporting Your Data  Objective: Empower users to run standard accounting reports and prepare data for external systems.
    Introduction to Financial Reports: Aging summaries, GL reports, and batch exports. 
    Exporting to Accounting Systems: Understanding timing, file types, and reconciliation tips. 

2:30 p.m. – 4:00 p.m., ET

Powering Up Your Chapter Performance

Got Chapters? Let’s get them trailblazing.

Chapters can be your association’s greatest asset, if they have the tools and support to thrive. In this energizing session, we’ll dive into re:Members Chapter Performance solution. Learn how it helps boost chapter performance to better serve members, increase engagement, and drive growth.

Camp Counselor

Mark Prevost

Director of Sales

What We’ll Cover:

  • Chapter SkillsThink of it as earning your chapter performance merit badge. You’ll leave with the skills and strategies to lead with confidence and help your chapters shine.
  • Chapter OperationsPerfect for association professionals who oversee chapter operations and are ready to move from reactive support to strategic enablement.

12:30 p.m. – 1:15 p.m., ET

Data Workshop 201: Applying Intermediate Data Strategies

Take your skills to the next level with techniques for refining queries, enhancing dashboard functionality, and maximizing the use of standard reports.

Camp Counselors

Shari Pearen

Product Management Leader & Explorer Extraordinaire

Jason Vance

Director of Client Experience and Solutions & S’Mores Specialist

What We’ll Cover:

  • Intermediate Queries – Refining Data Extraction Objective: Improve query efficiency and accuracy.
    Advanced Techniques: Utilizing the query builder, applying conditions, and scheduling queries.
    Best Practices: Identifying the right query targets, refining query logic, and minimizing unnecessary data extraction.
  • Enhancing Dashboards – Adding Depth to Your Data Objective: Expand dashboard functionality for better decision-making.
    Using Dashboards: Selecting key metrics and structuring dashboards for effective data visualization.
    Best Practices: Applying filters, comparing data over time, and interpreting trends for actionable insights.
  • Maximizing Standard Reports Objective: Extract meaningful insights from pre-built reports.
    Using Filters & Parameters: Leveraging standard reports to focus on relevant data points.
    Best Practices: Reviewing commonly used daily reports to ensure consistency and efficiency in decision-making.

1:30 p.m. – 2:15 p.m., ET

Accounting 201: Advanced Concepts in AMS Financial Management

Cash in on your accounting skills. Dive into advanced re:Members AMS features such as deferred revenue, refunds, credit memos, and reconciliation strategies. 

Camp Counselor

Jason Vance

Director of Client Experience and Solutions & S’Mores Specialist

What We’ll Cover:

  • Advanced Financial Workflows in re:Members AMS  An overview of advanced accounting functions and how they connect to real-world finance workflows. 
  • Deferred Revenue – Timing Recognition Correctly  Objective: Help users understand how and when revenue is recognized versus earned.
    What Is Deferred Revenue?: Use cases for membership, events, and subscriptions.
    Setup & Best Practices: How to configure items to defer and recognize appropriately. 
  • Refunds & Credits – Handling Post-Payment Adjustments  Objective: Teach users how to issue refunds and apply credit memos correctly within the system.
    Refund Scenarios: Full, partial, and method-specific refunds.
    Credit Memos: When and how to use them, and how they impact accounting records. 
  • Reconciliation & Export Accuracy – Tying It All Together  Objective: Show users how to ensure AMS data aligns with external accounting systems.
    Reconciliation Techniques: Reviewing batches and payments against external records.
    Export Best Practices: File formatting, timing, and avoiding common discrepancies.

2:30 p.m. – 4:00 p.m., ET

Trail Talk

Stay tuned, our camp counselor is hiking in.  

Camp Counselor

Special Guest

12:30 p.m. – 1:15 p.m., ET

Data Workshop 301: Applying Data to Day-to-Day Operations

Turn data into actionable insights by leveraging queries, dashboards, and reports to empower your organization to make data-driven decisions effectively.

Camp Counselors

Shari Pearen

Product Management Leader & Explorer Extraordinaire

Jason Vance

Director of Client Experience and Solutions & S’Mores Specialist

What We’ll Cover:

  • Driving Action from Data – Making Informed Decisions Objective: Learn how to turn data into business impact.
    Analyzing Trends & KPIs: Identifying key metrics that matter.
    Storytelling with Data: Presenting findings in a way that drives action.
    Collaboration & Sharing: Making data accessible across teams.
  • Applying Data Strategies in Real-World Scenarios Objective: Ensure attendees leave with practical applications.
    Case Studies & Success Stories: Learning from real-world examples.
    Building a Data-Driven Culture: Encouraging data literacy in the organization.
    Final Hands-On Activity: Applying learned concepts to real data.

1:30 p.m. – 2:15 p.m., ET

Automations 1.0: Streamlining Workflows in Your AMS 

Learn how to reduce manual tasks and increase efficiency by leveraging built-in automation tools in re:Members AMS and Power Automate. This session will walk through common use cases, setup basics, and how to get started with automation safely. Whether you’re a first-time camper or just brushing up your skills, this is your chance to earn your Efficiency Badge and make manual work a thing of summers past. 

Camp Counselors

Alexis Jassa

Technical Solutions Engineer & Lake Legend

Jason Vance

Director of Client Experience and Solutions & S’Mores Specialist

What We’ll Cover:

  • Introduction to Automation in re:Members AMS  Understand how automation tools can improve accuracy, save time, and support staff capacity across departments. 
  •  Workflow Basics – What You Can Automate  Objective: Help users identify tasks that are good candidates for automation. 
    What Makes a Good Automation?: Repetitive, rule-based, and time-sensitive tasks.
    Common Use Cases: Welcome emails, membership expirations, event reminders, staff alerts, and more.
  • Power Automate – Your AMS Automation Engine  Objective: Introduce users to Power Automate and how it integrates with re:Members AMS. 
    Getting Started: Overview of Power Automate connectors and templates.
    Trigger & Action Overview: How to set up when something happens and what should follow.
    Real-World Examples: Automating email alerts, syncing to external platforms, or triggering workflows based on key field changes. 
  • Smart Configuration – Keeping Control of Your Automations  Objective: Provide best practices for creating maintainable, scalable automations. 
    Avoiding Over-Automation: Keeping automations targeted and manageable. 
    Error Handling: What happens when automations fail, and how to track it.
    Testing & Documentation: Building automations that others can understand and support.

2:30 p.m. – 4:00 p.m., ET

From Boomer to Zoomer–Managing the Evolving Workforce

Prior to 2020 we’d spent decades experimenting to find the ‘best’ way to work? From private offices, to cubes, to open spaces with ping pong tables and collaboration areas, we still hadn’t ‘figured it out’. Then, in an instant, we were forced to work from home offices, bedrooms, living rooms, or dining room tables.  

During the ‘pandemic years’, a segment of the population joined the workforce without ever stepping foot in a traditional office setting–and many still haven’t. So, how do we create a harmonious workplace environment when our ‘work’ experiences are so different? We start by realizing there is no one ‘best’ way to work, and taking time to understand today’s workforce to learn what works and what doesn’t for each specific organization. In this session talk about why the workforce – and the expectations of work – are so different today and tips for how you can bring everyone together! 

Camp Counselor

Rebecca Achurch

Chief Executive Officer, Achurch Consulting

12:30 p.m. – 1:15 p.m., ET

Data Workshop: re:Members AMS Data Share

Understanding re:Members AMS Data Share – Enhanced Data Accessibility and Reporting Flexibility 

Camp Counselors

Shari Pearen

Product Management Leader & Explorer Extraordinaire

Jason Vance

Director of Client Experience and Solutions & S’Mores Specialist

What We’ll Cover:

  • ObjectiveObtain a foundational understanding of key concepts, core functionality, and practical applications of cloud-based data warehousing.
  • What is Data Share?Discover key differentiators and interoperability with business intelligence (BI) tools.
  • Key ConceptsIntroduction to databases, schemas, and views.
  • Use CasesHow associations can extend the platform to integrate with data visualizations, data pipelines, and other analytics tools for enhanced reporting and insights.

1:30 p.m. – 2:15 p.m., ET

Automations 2.0: Advanced Workflows and Optimization

Ready to earn your Automation Merit Badge? Take your automation skills to the next level by learning how to apply conditional logic, manage errors, and integrate multiple systems into your workflow. Designed for users already familiar with Power Automate and AMS automation basics. 

Camp Counselors

Alexis Jassa

Technical Solutions Engineer & Lake Legend

Jason Vance

Director of Client Experience and Solutions & S’Mores Specialist

What We’ll Cover:

  • Building Smarter Automations  Dive into advanced automation techniques that support complex business rules and cross-platform processes.
  • Conditional Logic – Making Decisions in Your FlowsObjective: Teach users how to apply if/then logic, switch cases, and dynamic branching. 
    Using Conditions & Switches: Automating actions based on status, type, or custom fields.
    Real Examples: Handling renewals differently by member type or sending escalations based on issue severity. 
  • Cross-System Workflows – Connecting More Than One Platform  Objective: Show how to build automations that span AMS, email, accounting, and marketing tools. 
    Multi-System Integration: Sending data to NetSuite, Mailchimp, or Teams after AMS updates.
    Use Cases: Automating invoice syncs, new member onboarding journeys, or event follow-ups. 
  • Error Handling & Flow Management – Keeping Things Running  Objective: Help users monitor, troubleshoot, and maintain healthy flows.
    Error Detection: Setting up run-after logic and fallback paths. 
    Notifications & Logging: Alerting staff when something breaks.
    Flow Clean-Up: Versioning, naming conventions, and documentation tips. 
  • Optimization & Performance  Objective: Maximize automation efficiency and avoid bottlenecks. 
    Timing & Triggers: Managing scheduled vs. real-time flows. 
    Reducing Redundancy: When to consolidate or simplify automations.
    Governance: Avoiding unintentional overlap between flows. 

2:30 p.m. – 4:00 p.m., ET

S’mores Success: Post Launch Strategies that Stick

Just like a good campfire treat, a successful AMS launch is only the beginning—what you do next is what really makes it stick. 

This conversational, insight-sharing session explores what happens after your AMS goes live. We’ll discuss lessons learned, unexpected challenges, and the strategies that support long-term adoption, ownership, training, testing, and continuous improvement. Campers are encouraged to share their own post-launch stories—the wins, the surprises, and the things they wish they’d done differently—to help others avoid common pitfalls and build lasting success. 

Because after go-live, the real adventure begins—and it’s better with fellow campers by your side. 

Camp Counselor

Rebecca Achurch

Chief Executive Officer, Achurch Consulting

Core Themes:

  • The evolution of AMS adoption: from “set it and forget it” to ongoing ownership.
  • The shift from static documentation (hello, 3-ring binder) to living systems that require strategy, structure, and intention.
  • The importance of internal ownership, prioritization, and continuous improvement.

12:30 p.m. – 1:15 p.m., ET

Database Concepts: Custom Fields, Queries, and Denormalized Data in re:Members AMS

Navigate the forest of fields and queries. Learn how data is structured and accessed in re:Members AMS. This session will focus on understanding custom fields (itemized vs. non-itemized), using the in-app query tool effectively, and working with denormalized data structures for clean, usable output.  

This session is ideal for staff who work with queries, custom fields, or reporting and want to ensure their outputs are clean, accurate, and structured properly for decision-making.  

Camp Counselors

Akshay Anand Singh

Software Developer & Trailblazing Titan

Jason Vance

Solutions & S’Mores Specialist & Director of Client Experience

What We’ll Cover:

  • Introduction to re:Members AMS Data StructureUnderstand how data is stored, customized, and queried within the system—and how that affects reporting and automation.
  • Custom Fields – Itemized vs. Non-Itemized  Objective: Clarify the differences between custom field types and when to use each. 
    Itemized Fields: Designed to store multiple rows of related data (e.g., certifications, roles, history). 
    Non-Itemized Fields: Single-instance fields tied directly to the record (e.g., a custom status or flag).
    When to Use Which: Use cases, limitations, and considerations for data entry and reporting. 
  • Denormalized Data – What It Means and Why It Matters  Objective: Explain how re:Members simplifies complex data for users and how to navigate that structure. 
    What is Denormalized Data?: How re:Members flattens related records for performance and usability. 
    Pros & Cons: Easier access vs. duplication and nuance. 
    Best Practices: Tips for querying effectively without breaking relationships or misinterpreting results. 
  • Use CasesHow associations can extend the platform to integrate with data visualizations, data pipelines, and other analytics tools for enhanced reporting and insights.

1:30 p.m. – 2:15 p.m., ET

re:Members AMS Product Roadmap: Your 2025–2026 Compass

Gather ‘round the virtual campfire—we’re charting the course for where re:Members AMS is headed next! 

In this session, we’ll highlight key features and enhancements released so far in 2025 and share what’s on the horizon for the remainder of the year and 2026. You’ll get a sneak peek at the innovations designed to make your work smarter and simpler. Whether you’re planning ahead or just curious about what’s next, this session will help you follow the map to what’s next. 

Camp Counselor

Shari Pearen

Product Management Leader & Explorer Extraordinaire

2:30 p.m. – 3:15 p.m., ET

API 101: Understanding the Basics of AMS Integrations

Before we zipline into the world of APIs, we’ll set up a solid foundation. Get a solid introduction to how APIs work and how they support data integration between AMS and third-party systems. Perfect for non-developers who want to understand the “what” and “why” of API-based workflows.  

Camp Counselor

Michelle Smith

Technical Solutions Analyst & Nature Ninja

What We’ll Cover:

  • Introduction to APIs in re:Members AMS  Understand what an API is, how it works, and why it matters for modern integrations. 
  • What is an API? – The Bridge Between Systems  Objective: Help users understand the role of APIs in enabling system-to-system communication. 
    API Basics: Explaining endpoints, requests, and responses in plain terms.
    Common Use Cases: Single sign-on, syncing contact records, pushing registration data, and more. 
  • Authentication – Secure Access to Your Data Objective: Provide a high-level overview of how authentication ensures secure API usage. 
    API  vs. SSO: What they are and how they’re used in your AMS.
    Managing Credentials: Best practices for generating and protecting API credentials. 
  • API Tools – What You Can Access and How  Objective: Introduce users to available API documentation and tools. 
    Using the re:Members API Help Portal: Finding endpoints and testing requests. 
    Common Endpoints: People, Memberships, Transactions, Events. 
  • When to Use an API – and When Not To  Objective: Help users understand where APIs add value vs. where standard exports or reports may be sufficient.
    Use Case Review: What’s best handled by APIs vs. reports, FTP jobs, or manual workflows.
    Integration Readiness Checklist: Questions to ask before beginning any API integration. 

Join Us for Re:Members Summer Camp:
Exclusive AMS Training 

It’s time to level up your association management skills. Don’t miss out on this opportunity to learn from the best and grow your association’s impact. Register today and start your journey towards membership success!

Please note registration is limited to re:Members clients only