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Membership

The Hail Mary Pass That Scored For This Sports Association

This Disruptor took to sports metaphors when describing how their current Association Management System felt like "re-inflating the basketball every time you took a shot." By making a change, CoSIDA was able to make a 180-degree change in their game plan.
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Chapter Ambassadors Help NIGP Demonstrate Its Value to Members

Read how Rick Grimm, from the National Institute of Governmental Purchasing (NIGP), helped NIGP build a chapter ambassador program.
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How to Improve the Chapter & National Relationship

In many associations, the chapter/National relationship had degenerated into an “us vs. them” pattern. Let’s focus on how you can shift the chapter mindset.
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CEOs Share the Advantages & Disadvantages of Chapters

Of the CEOs who were interviewed for this report, these were the insights to the advantages and disadvantages of chapters.
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Journey Mapping: Improve the Membership Experience

The goal of member journey mapping is to understand the chapter and National membership experience from the member’s viewpoint, so you can discover ways to improve their experience and increase their engagement.
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How an Idea Went From Pilot to Chapter Buy-In to Success

American Nurses Association (ANA) came up with an innovative idea and plan to connect with thousands of nurses of all generations with #fitnursefriday. Find out how this innovative idea went from pilot to chapter buy-in to success.
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Sharing Members: Optimizing the National & Chapters Intersection

We’ll be working to walk through how to start mapping out your members’ experiences to find the overlap – the opportunity – between National and local, we’ll get you thinking about your members and answering key questions.
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Chapter Technology Tools You Can’t Live Without

Learn how other CRPs are leveraging these chapter tech tools on the job and why they’re recommending them to their chapter leaders.
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8 Solutions to Attract Chapter Volunteers to Participate

We’ve identified eight valid and understandable reasons why chapter members don’t volunteer plus several solutions for overcoming those obstacles.
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The Secrets to Gaining Commitment From Chapter Leadership

Have an upcoming chapter leader conference? Learn how to remove participation obstacles, design an experience, and take advantage of subject matter experts.
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