Across a decade of benchmarking, one constant is clear: chapters remain far from universally high performing, and ROI is still opaque thanks to fuzzy metrics and a dearth of shared data on individual engagement.

This year’s study raises the alarm that we may be at a breaking point on volunteerism. While earlier reports noted succession challenges, 2025 shows leadership sustainability is a chronic vulnerability both in terms of numbers and readiness.

Download the 2025 Chapter Performance & Benchmarking Report to see why chapters persist—and why they struggle.