As your membership, programs, and data get more sophisticated, your AMS needs to keep up — connecting cleanly to the tools you already use, keeping your data trustworthy, giving you control over how members pay, and providing a success team that knows your account. If GlueUp isn’t delivering those things for you, re:Members is built around them.
How the two platforms stack up across the areas GlueUp customers tell us matter most.
These are the moments associations tell us pushed them to start evaluating alternatives to GlueUp. If more than a few sound familiar, it may be worth a conversation.
If several of these resonate, you’re far from alone.
Many associations plan their transition during their current contract term — the earlier the conversation, the smoother the move.
re:Members and GlueUp take fundamentally different approaches. re:Members pairs a strong AMS core with seamless integrations to the best tools for every job. GlueUp bundles everything into a single platform. Here’s how that shows up in practice.
The best tool for every job, connected together — so your platform adapts as your needs change.
Everything in one platform — but limited integration with the systems outside it.
Six capability areas that associations consistently tell us drive their platform decisions — and how re:Members approaches each one.
Intuitive interface, modern workflows, and continuous UX investment. Staff become productive quickly and members get a professional experience.
Customers describe the interface and workflows as feeling dated compared to modern SaaS platforms.
Native integrations with MailChimp, Constant Contact, Peachtree, Zoom, CVent, and more — plus an open API for anything else you need to connect.
Integration options are narrow, which can make it harder to connect CPD tracking, finance, and marketing systems you may rely on.
Built-in duplicate detection, data validation rules, and automated hygiene checks keep your database reliable and your reports trustworthy.
Customers report significant duplicate record issues in their databases — in one case, hundreds of variations of the same company name went undetected.
Pass credit card fees to members or absorb them. Offer separate, lower ACH fees. You decide how the pricing structure works for your members.
Fewer options for how credit card fees are handled, and no ACH alternative currently available for members who’d prefer a lower-fee option.
Dedicated Customer Success Manager who knows your account. 99% customer retention. We treat your success as part of our job.
General support team model rather than a dedicated account contact who knows your specific setup and history.
Native support for parent-child relationships — corporate parent accounts with individual employee members, multi-tier structures, and complex organizational hierarchies.
Parent-child relationships aren’t natively supported, which can be a key gap for trade associations that need to model corporate member structures.
Trustworthy reporting, accurate renewal campaigns, and reliable revenue numbers all depend on one thing: a database you can trust. That’s why re:Members includes built-in duplicate detection, data validation rules, and automated hygiene checks as part of the core platform.
It’s the kind of foundational capability that only gets noticed when it’s missing — and when it is, the impact is significant.
“The data hygiene in GlueUp is just not where it needs to be.”
— Former GlueUp customer
The subscription line item is only part of the story. The real value — or the real cost — shows up in staff hours, member experience, and how much your platform actually accelerates your work.
A platform designed to work with your tools, your workflows, and your members — and grow with you over time.
Beyond the subscription, GlueUp customers often find hidden costs show up in day-to-day operations.
For larger associations with advanced development capabilities, re:Members AMS Platform delivers a fully customizable solution built on Salesforce — combining enterprise-grade scalability with our membership expertise.
Perspectives from associations that have evaluated or moved away from GlueUp. Quotes are anonymized to respect privacy.
Executive Director
Operations Director
Membership Director
Finance Manager
Executive Director
Membership Manager
Switching platforms is a significant decision. Here are the questions we hear most often from associations considering a move from GlueUp — and how we think about each one.
Our Response
This is one of the most common questions we hear, and it’s a fair one. The good news: honoring the remainder of your current contract doesn’t mean you have to wait to start planning. We can begin the implementation conversation now, so when your contract ends, your transition to re:Members is already underway — no gap, no scramble. For many associations, starting the planning early turns a stressful end-of-contract decision into a smooth, confident move. Let’s talk about what a timeline could look like for your organization.
Our Response
That setup investment is real — but it’s a sunk cost either way. The question isn’t whether to protect what you’ve already spent; it’s whether you want to keep spending on a system that isn’t working. The institutional knowledge your team has built up about your members, programs, and business rules all transfers. We handle the data migration, we handle the configuration, and we handle the training. The time you invested wasn’t wasted — it taught you exactly what you need from an AMS. We can apply that clarity to a system that actually delivers.
Our Response
There’s genuine appeal to one platform, one login, one bill. The question we encourage associations to ask is whether the all-in-one actually feels simple in practice — or whether workarounds for email, data cleanup, and payment handling have quietly become part of your weekly workflow. re:Members takes a best-of-breed approach: a solid AMS core connected seamlessly to the specialized tools your team already trusts. The experience feels unified, with each component doing its job well.
Our Response
This concern is often the deciding factor, which is why we structure implementations around realistic transition timelines. There are usually two paths forward: start implementation partway through your current contract so re:Members is ready when GlueUp ends (no overlap, no double payment), or run a short parallel period if your contract allows an early exit. Either way, we work with you on a timeline that fits your budget. We’ve helped many associations plan this exact transition — the key is starting the conversation early, not waiting until the contract expires.
Our Response
A fair question, and healthy skepticism is warranted when evaluating any platform. A few things worth looking at. First, our 99% client retention rate speaks to whether customers choose to stay with us long-term. Second, we’re deliberately best-of-breed rather than all-in-one, which means we focus on being excellent at the AMS core and partnering with specialized tools for everything else. Third, every re:Members customer gets a dedicated Customer Success Manager, so there’s accountability built into the relationship. And finally, we’re always happy to connect you with associations similar to yours who can share what working with us is actually like.
Both platforms serve real segments of the association market. The question is which stage of growth you’re in and what you’ll need next.
Whether your contract renews next month or next year, we’re always happy to show you what re:Members looks like for an association your size. No pressure, just a conversation.
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