Stephanie Ross

Association & Unions

Can you share a little about yourself outside of the office? (Hobbies, interests, fun facts, or unique experiences.)

Outside of work, I’m a passionate Michigan Wolverines basketball fan and enjoy attending their games throughout the season. I also love reading, staying active through workouts, and spending quality time with my golden retriever, Cali, as well as my family.

What is something you do to get inspired or recharged?

To get inspired or recharged, I enjoy reading books or articles and exploring different social media platforms for fresh ideas and perspectives. I also find motivation through meaningful conversations with family and friends.

What do you enjoy most about working at re:Members? What makes it a special place for you?

I enjoy working at re:Members because of the collaborative environment that encourages teamwork and the sharing of ideas.

It’s easy to connect with colleagues, exchange perspectives, and brainstorm creative solutions together. This openness fosters innovation and ensures we’re always learning from one another to deliver the best outcomes for our clients.

What do you find most rewarding about working with re:Members clients? How does their missions inspire you?

My favorite part of working at re:Members is helping clients find solutions when they’re struggling to understand a part of the system. It’s incredibly rewarding to receive positive feedback from them and know that I’ve made their experience easier and less stressful. Our clients’ missions inspire me because associations play such a vital role in bringing people together, driving positive changes, and advancing their respective industries or causes. Seeing their dedication to serving their members and communities motivates me to provide the best support possible. It’s fulfilling to know that the work we do helps empower these organizations to achieve their goals and make a meaningful impact.

What’s your favorite re:Members feature or capability, and why do you think it’s a game-changer for our clients?

My favorite feature in re:Members AMS is the ability for clients to create their own webpages. Its user-friendly design empowers our clients to feel like web developers, even without coding experience, especially with the support of our comprehensive training materials for the websites app.

If you could share one piece of advice or a favorite motto that guides your work with clients, what would it be?

One piece of advice for working with our clients is to take the time to understand their perspective on the application and recognize that each association operates uniquely. By gaining a clear understanding of their daily tasks, procedures, and workflows, you’ll be better equipped to guide them effectively within the software.