Outside of work, I’m massively into painting, theme parks, and gardening. My indoor garden is definitely my happy place, and I can easily lose hours tending to my large collection of plants. I’m also actively involved in plant swap communities and have traded plants with people in 20+ different states across the country!

My personal therapy is tending to my plants. There’s something incredibly calming about watching them grow. It helps me reset, refocus, and come back to work with a clearer mindset. I also find inspiration in quiet routines – watering plants, making coffee, or taking short walks with my dog, Plum. I’m someone who’s always “on,” so the little things help remind me to slow down and reconnect with myself.

There’s a strong sense of collaboration here that makes even the toughest days easier. I also never hesitate to reach out to someone on another team – everyone is so kind, approachable, and genuinely invested in helping the company grow together. It’s a rare and special environment, and I’m grateful to be part of it.

Being on the Choice and Unified Finance Client Support Team, I find immense satisfaction in solving tricky client problems. To me, there’s nothing better than helping someone feel confident and supported, especially when they come to us stressed or unsure of what to do next. Our clients are passionate about creating meaningful experiences for their members, and that inspires me every day. When we can remove barriers, simplify processes, or give them the answers they need to succeed, it feels like we’re contributing – even in a small way – to the greater impact they’re making.

This is tough, because my favorite part isn’t just a singular feature, but rather the collection of features that comprise both the Choice and Unified Finance software. Our platforms bring everything clients need into one intuitive place. So many of our users juggle multiple responsibilities, and having a singular tool that simplifies member management, payments, communication, and oversight is a huge relief for them. It cuts down on busywork and gives them more time to focus on building strong, engaged communities.

One of my favorite work-mottos is, “Lead with empathy, respond with clarity.” In Support, people often come to us during moments of confusion or frustration, and approaching every interaction with patience and understanding makes a huge difference. Clear communication, paired with genuine care, builds trust – and trust is truly the foundation of great client experiences. I try to keep that mindset front and center in every client interaction.