Dichol Partlow

Client Success Senior Specialist, Fraternal

Can you share a little about yourself outside of the office? (Hobbies, interests, fun facts, or unique experiences.)

A fun fact about me….  My husband, myself and our three small children (at the time, they were small) lived in a tent and Volkswagon vanagon for a summer while I worked as a Zip Line Tour Guide and my husband was a White-Water Raft Guide for a resort in West Virginia. We still enjoy each other and the outdoors. 

What is something you do to get inspired or recharged?

When I need inspiration, I talk with my husband.  He is my biggest supporter and motivator. To be recharged, I walk (weather permitting, outside), play music, and sing badly out loud. 

What do you enjoy most about working at re:Members? What makes it a special place for you?

My team makes working at re:Members Choice Finance (formerly known as greekbill) special to me.  My team is not just co-workers, but family.    

What do you find most rewarding about working with re:Members clients? How does their missions inspire you?

I enjoy problem-solving with my clients. Helping them work through challenges and find solutions that meet their needs.

What’s your favorite re:Members feature or capability, and why do you think it’s a game-changer for our clients?

My favorite re:Members Choice Finance (formerly known as greekbill) feature is the purchase cards.  The cards assist the officers with simplifying financial management for the chapter. By providing officers with dedicated cards, it removes the hassle of members using personal funds for chapter expenses and eliminates the need for reimbursements. This feature likely saves time and ensures better tracking of purchases, which is essential for maintaining clear and accurate financial records.

If you could share one piece of advice or a favorite motto that guides your work with clients, what would it be?

Change is hard but can be very good.