Carole Herzog

Client Solutions Leader

Can you share a little about yourself outside of the office? (Hobbies, interests, fun facts, or unique experiences.)

I’ve been married for 11 years and have a 6 year old son and 16 year old stepson. I have a large garden in my backyard and love growing vegetables and fruits. It’s very satisfying to eat something that I worked to grow and know exactly what has been used on it. This year I added sunflowers and cantaloupe. I will grow both again next summer. Cantaloupe fresh off the vine is so sweet and so much tastier than anything you can buy in the store. 

What is something you do to get inspired or recharged?

Walking and staying active helps me to recharge, feel energized and improve my mental health. I prefer walking outside in the sunshine but walk indoors too. Taking that time to be unplugged and enjoy nature while getting fresh air is very rejuvenating. 

What do you enjoy most about working at re:Members? What makes it a special place for you?

I truly enjoy helping clients solve problems that make a meaningful difference for their organization. There’s nothing more energizing than working through an issue and hearing that the solution hit the mark. 

What’s your favorite re:Members feature or capability, and why do you think it’s a game-changer for our clients?

My favorite capability is the emarketing campaign functionality.

It allows you to track purchases made from specific calls to action. You include the campaign code in your link and transactions using that link will be recorded against the campaign. Price attributes can also be setup to give special pricing when making a purchase using a campaign. I’ve found it useful in many situations where I needed a product to be available in certain scenarios.

If you could share one piece of advice or a favorite motto that guides your work with clients, what would it be?

We’re in this together. I work with clients as true partners, and I’m fully invested in their success. When they achieve their goals, I know I’ve delivered the right solutions.