Because It’s All About Your Members
And that’s exactly the problem. When your organization was small and simple, an all-in-one platform made perfect sense. But as your membership grew, your programs expanded, and your data got more complex, the walls started to close in. If you’re bumping up against the ceiling, you’re not alone — and you’re not stuck.
How the two platforms stack up across the dimensions that matter most to growing associations.
If more than a few of these sound familiar, it’s not you — it’s the software. Growing associations tell us these are the moments they realized they needed something more.
Sound familiar? You’re not the first association to hit this ceiling.
We help associations move on from YourMembership every month.
YourMembership’s biggest selling point — one platform for everything — is also the reason growing associations outgrow it. Doing everything means doing nothing exceptionally well.
Deep functionality where it matters, seamless integrations everywhere else.
A little bit of everything — website, events, email, community — with limits on all of it.
Six categories that consistently come up when associations tell us why they’re leaving YourMembership.
Handles growing membership, complex structures, and expanding programs without hitting artificial ceilings.
Designed for small associations with basic needs. Growth quickly exposes structural limitations and forces workarounds.
Robust API and native integrations with Microsoft Power Platform, accounting systems, LMS, and marketing tools.
Notorious for difficult integrations. Third-party connections often require workarounds or aren’t possible at all.
Modern, clean interface with AI-powered help. Staff productive on day one, minimal training required.
Dated interface with data spread across disconnected screens. Common tasks require too many clicks and workarounds.
Snowflake data warehouse, native Power BI integration, and a query builder that answers questions in plain English.
Getting data out is genuinely difficult. Complex questions require support tickets, exports, or manual spreadsheet work.
Large dedicated support team, fast response times, and 99% customer retention. We treat support as a partnership, not a ticket queue.
Support tickets often sit for days. Customers report waiting for answers to routine questions and being passed between teams.
Automatic updates 3x per year with new features and improvements. Publicly committed roadmap driven by client needs.
Since being folded into Community Brands and Momentive, investment has been focused on servicing the install base rather than moving the platform forward.
YourMembership’s lower sticker price is real. So are the hidden costs — the ones that show up in staff hours, workarounds, missed opportunities, and the day you finally have to switch anyway.
A platform that grows with you — so you’re not replacing your AMS every three years.
A lower entry price that masks the workarounds, wasted hours, and eventual replacement.
For larger associations with advanced development capabilities, re:Members AMS Platform delivers a fully customizable solution built on Salesforce — combining enterprise-grade scalability with our membership expertise.
Quotes from associations that made the move from YourMembership to re:Members. Anonymized to respect their privacy — the frustrations are real.
Executive Director
IT Director
Membership Director
Certification Body
Operations Manager
Industry Association
Membership Manager
Mid-sized Trade Association
Executive Director
Growing Professional Society
If you’ve been on YourMembership for years, you have legitimate concerns about switching. Here’s how we address the ones we hear most.
Our Response
The sticker price is lower — that’s true. But that’s not the full picture. Once you factor in the staff hours spent on workarounds, the third-party tools filling functionality gaps, the delays waiting on support, and the fact that you’ll be switching AMS again in a few years anyway, the “cheap” option gets expensive fast. Our clients consistently tell us they save time in ways they didn’t expect — and that saved time is what actually funds the difference. The real question isn’t which platform costs less. It’s which platform costs less to actually use.
Our Response
That appeal is real — one login, one vendor, one bill. But ask yourself honestly: how is the all-in-one model working in practice? Are there areas where you wish you had more functionality? Places where you’ve had to accept “good enough” because it’s what the bundle includes? The best-of-breed approach doesn’t mean juggling ten disconnected tools — it means one strong AMS core connected seamlessly to the best specialized tools for each job. Your members get a better experience. Your staff gets tools they actually like. And you’re not locked into whatever the platform decides to prioritize.
Our Response
Honest answer: not necessarily. If you’re a small association with straightforward needs, YM might genuinely work for you today. The question is what tomorrow looks like. What are your growth plans for the next three to five years? New member types? Expanded certification or education programs? A national chapter structure? Broader event revenue? If those are on your roadmap, the AMS decision you make now shapes what’s possible. The cost of switching later — once you’re deeper in — is almost always higher than switching now. And re:Members scales down to serve growing mid-sized associations just as well as large ones.
Our Response
It’s a fair concern, and we take it seriously. We do fixed-fee implementations with clear timelines, so you know exactly what you’re committing to — no time-and-materials surprises, no juggling multiple vendors. Our implementation team has done this many times, including plenty of YM migrations. We handle the data, the configuration, and the training. And here’s the honest math: think about the hours your team already spends working around YM’s limitations. That effort doesn’t stop unless you switch. The migration is a one-time project; the workarounds are forever.
Our Response
That’s an understandable concern, but it usually reveals just how much friction the current system creates — that “learning it” was itself a major undertaking. re:Members is genuinely intuitive; most clients tell us their staff was productive within days, not months. And because the platform is easier to use, onboarding new hires becomes dramatically faster. The learning curve isn’t the same as it was with YM. And your team’s institutional knowledge about your members, your programs, and your business rules — that all transfers. You’re not starting over. You’re finally getting tools that keep up.
Both platforms serve real segments of the association market. The question is which segment you’re in — and which one you’re heading toward.
Join hundreds of associations who moved beyond starter software and finally have an AMS built to keep up with their ambitions.
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