Because It's All About Your Members

Powerful Solutions That Help Our Clients Improve the World

After 20+ years of working with associations, labor unions, and fraternities and sororities, we understand the unique challenges they face. We’ve seen first-hand that the right solution can help align your organization and your chapters.

1000s of organizations are succeeding with
innovative products, services, and technologies from re:Members.

The Leadership Team

Gregory Amdur

SVP, Client Success

Holly Condon

Sales VP

Dave Cooke

Chief Technology Officer

Patrick Dorsey

SVP, Marketing

Paul Edelmann

Chief Executive Officer

Brendan Finke

EVP, Emerging Technologies

Brenda Gallick

Chief People Officer

Charles Hager

Chief Security Officer

Kristina Jakstas

VP, Implementation Services

Joe McMenemon

EVP, Enterprise Solutions

Aaron Radin

Finance & Accounting Senior Director

We believe in Good Service is Good Business, and our incredible team of Membassadors is the cornerstone of our (and our client’s) success.

Beckie McLuckie

Implementation Lead, Chapter Performance

Join Our Team

Open Positions

If you’re looking for a company that brings energy and innovation to the financial technology sector, check out our available openings today.

Career Growth Opportunities

Empowered employees are the leaders of tomorrow. We give you access to programs and tools to drive your career growth.

Benefits & Work-Life Balance

Just as you provide total commitment to the customer, we provide you with the benefits needed for a positive work-life balance.

Open Positions

We hire talented people who align with our values. We have the tools and technology to work from almost anywhere, and have been successfully collaborating remotely for several years. Check out our open positions and apply today!

Eligible hybrid and remote candidates must reside in one of the following states: DC, FL, ID, IN, MD, MI, MN, NC, NJ, OH, PA, SC, TN, TX, VA, WV, IL and NH

Technical Services Lead
Client Success Manager

Technical Services Lead

Be at the center of important connections – between our software and others.

This role: A day and week in the life…

  • Player/coach working directly with clients, plus providing coaching and feedback to peers to ensure a high level of team performance.
  • Manage and monitor team status, workload distribution, project timelines, training and onboarding.
  • Deliver client projects which may include creating and debugging web pages created within client environments, working with vendors in using API to build and maintain integrations, consulting with clients and internal teams regarding best practices for data management and optimization.
  • Create and refine processes, tools, and methodologies to achieve better results.
  • Keep internal systems (such as Salesforce) up to date.

APPLY TODAY

Client Success Manager

Empowering Our Clients

This role: A day and week in the life…

  • Manage a portfolio of fraternal clients throughout their lifecycle including onboarding, configuration optimization, training and proactively driving client adoption, retention and expansion.
  • Conduct regular business reviews and health checks across multiple stakeholder levels (i.e., C-Suite, VP, Director) to drive satisfaction and desired business outcomes.
  • Develop success plans that outline client critical success factors, metrics for success, potential issues, and detailed recommendations.
  • Identify, nurture, and upsell opportunities by aligning our suite of products and services to our clients’ evolving use cases and needs.

APPLY TODAY

Career Growth Opportunities

Empowered employees are the leaders of tomorrow. We give you access to programs and tools to drive your career growth. There are many ways to advance your career. You might want to be a technical expert or you might see leadership in your future.

University

Whether you’re looking to enhance your core skills, leadership abilities or professional development, you will find something new to support you on your journey.

New Experience Mentor

As a new team member, you will be paired with a New Experience Mentor to help you learn the ropes. You’ll find yourself acclimated to our culture faster than you can say “free lunch!”

Career Driver Program

Our mentor programs are a voluntary initiative where you are matched with a team member or leader who can help you focus on short and long-term professional goals.

Career Development Program

Our Career Development Program is an engaging and interactive program designed to increase skills specific to your goals.

Client Support Strides

It takes a special person to be on the front lines of our business, talking to our clients each and every day. The Strides Program allows eligible team members to receive master status for up to two skill sets every 6 months.

Career Explore

This program allows Client Support team members the opportunity to work one day a week with a cross-functional team they are interested in and want to explore as a potential next steps in their career.

Training Certification

Do you enjoy training people? Get certified with this program in order to join our dedicated team in providing training to our clients.

Leadership Development

If you see leadership as part of your career, our year long Leadership Development Program integrates learning with projects, coaching and applicable experience.

Internships

We believe today’s interns are the team members of tomorrow and, as such, should be civic-minded. As an intern here, you will be able to work on real projects that create results and impact!

Our Responsibility

We are committed to integrating environmental, social, and governance (ESG) factors into our operations, including managing key ESG opportunities and risks in a way that is consistent with our values and demonstrates our dedication to being responsible corporate citizens.

Equal Opportunity Employer

We are an Equal Employment Opportunity (EEO) and Affirmation Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, martial status, protected veteran status, or disability status.

Company Benefits

  • 401k Plan
  • 3 Blue Cross Blue Shield plans, dental, vision with online visit options
  • Pre-tax HSA & FSA options
  • 20 Paid time off (PTO) days
  • Bonus plan & referral bonuses
  • Hybrid/remote work options
  • Employee Assistance Programs (EAP)
  • Life, disability, accident & hospital indemnity policies
  • Online portal for benefit enrollment/changes
  • Diversity team program

re:Members believes in the power of association.
We belong to and or partner with many, including:

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